Homecare
33 Narrow Street, Limehouse, London, E14 8DP
Supporting you in your own home
Do you want to stay living at home, but need a bit of extra help? Our homecare service may be perfect for you. We work with people in and around the Tower Hamlets and Lewisham areas of London to provide additional support in the comfort of their own home. Whether it’s preparing home-cooked meals, helping with the housework or personalised medical care – our friendly, qualified team members are here to provide you with the individual support you need.
I am so glad he is here.
The level of care my husband has received has been consistently first-class.
Before he came to live in Rheola, I had checked out other care homes, spoken with relatives of residents in other care homes, read reviews, etc. I feel fully confident he is being cared for well, his health needs are being dealt with promptly, and he is being treated with respect.
- Personal care
- Complex care
- End-of-life care
- Holiday care
- Live-in 24-hour care and support
- Medication collection and administration
- Preparing home-cooked meals
- Hospital to home service
- Social companionship
- Sitting service enabling carer respite
- Support in accessing the community
- Housework
- Shopping and pension collection
- Help with getting up and going to bed
- Escort services to support at events
- Care and support for older people
- Care and support for children and their carers
- Care and support for people with learning difficulties
- Support services
- Expert team, including those training in supporting people living with dementia
- We are a member of UKHCA (United Kingdom Home Care Association) and all of our services are regulated by the Care Quality Commission
We understand that individual care is different for everyone, so before you make any decisions, we want to talk to you about what you need and tailor our Homecare services to get the best out of life for you or your friend or relative. Talk to our team who will help to guide you on this journey.
Support for children with disabilities
If you are the parent or carer of a child with a disability and living in the London Borough of Lewisham, we are here to support you too. For example, we can provide both day-to-day care in the home and specialised nighttime care for children with health conditions. And of course, we help children have fun! We regularly take children and young people on day trips and to organised activities. This gives families and carers chance for a little rest and helps young people gain independence.
Support for adults
We provide support for adults of all ages, with support tailored to the individual’s needs. With minimum visit times of at least 30 minutes, our team members are never rushed and have time to deliver proper care and support.
Quality care
from our qualified team
Our team members are chosen because of their kind and caring nature. But of course, we also provide them with thorough training so they can provide people with outstanding care.
As a minimum, all of our team members have a good level of spoken and written English and undergo a nationally recognised care certificate. This includes all the important areas, such as First Aid, medication, safeguarding of vulnerable adults and children, and health and safety.
Many of our team members are trained in a particular area of expertise, such as caring specifically for people living with dementia, including complex needs, stoma care, peg tube feeding and epilepsy.
We also make sure to choose team members from a range of cultural backgrounds and then strives to match them appropriately with service users.
We’re here to
help you
If you’d like to talk about finding care your yourself, a friend or a relative, please contact us and we will be able to guide you on the next steps. You can contact us using the information below, or complete this online form. A member of our team will be in touch with you shortly.
Excelcare Homecare Division (Tower Hamlets Office)
33 Narrow Street
Limehouse
London
E14 8DP