Wellbeing
At the heart of everything we do, ensuring the wellbeing of each individual we support remains our unwavering priority. Our commitment to this purpose is reflected in our person-centred care approach. We take the time to truly connect with each person who lives in our care homes, or receives visits from our Homecare team- embracing them not only for who they are today, but also celebrating their unique life journey, connections to their community, and cherished relationships with family and friends. With heartfelt dedication, our teams strive to create meaningful moments every day, creating smiles and special memories to cherish forever.
Quality of life
We take a holistic approach to care to help people to enjoy a great quality of life. Our warm and friendly team members treat everyone as members of their own family. We learn about each person’s likes, dislikes and individual needs to create a life they love.
Person-centred approach
At Excelcare, we are renowned for our excellent person-centred approach to care. We get to know each individual really well and ensure that people enjoy their days spent exactly how they wish. We also work in partnership with people’s loved ones to keep them well-informed. We believe that supporting people to live the life they want to live not only makes people happy, but also promotes independence and wellbeing.
Environment
We understand the importance of a homely environment on a person’s overall wellbeing. That's why, in our care homes, we prioritise creating a warm, friendly, and home-like atmosphere.
Our dedicated hospitality teams work diligently to make sure that people truly feel a sense of belonging. We firmly believe that fostering this sense of home-comfort is essential for enhancing overall quality of life and wellbeing..
Mealtimes
Mealtimes are an enjoyable and social experience in our homes. We don't believe in corporate menus. Our chefs spend time getting to know people, and will work with the people who live in our care homes to create menus full of tasty, nutritious, home cooked food. There are always different daily options to choose from, with alternatives available. We cater for all preferences, dietary requirements, and religious beliefs.
Types of care
Our teams provide a range of residential, nursing, dementia, respite, end-of-life and day care. Offering a number of care types means we can meet people’s needs as they change over time. This gives people continuity with their care and often means they don’t have to move home if their needs change over time.
We also have a homecare service for those who want to remain living at home but need some extra support. Our registered homecare branch provides care and support to a variety of clients of all ages living within the London borough of Tower Hamlets.
- Short term stay
- Residential care
- Nursing care
- Dementia care
- Early-onset dementia care
- End-of-life care
- Day care
- Supported living
I've seen such a change in her.
I honestly feel like Ashlyn Care Home has saved my mum's life.
She has put on weight thanks to the great food and regular meals which she didn't do for herself at home. Her mental health has improved thanks to regular stimulation from the chats with the team and the events the home plans. She wasn't keen to go into a home to start, but now she has a new lease of life and is very happy being part of the Ashlyn family. All the team we meet are friendly and helpful and were great with advice for me when my mum first arrived. I really can't thank them all enough they do an amazing job despite it being very challenging at times.
I could not ask for anything better.
I am overwhelmed with the love and care my mum is receiving here.
Abbot has made such an absolute difference to her life and ours. Thank you for all the love care and compassion you are showing for my mum. Thank you also goes to the entertainment team who constantly bring a big smile to my dear mum's lovely face. The compassion every single person shows in Abbotts is a reminder of how society should be.
I am so glad he is here.
The level of care my husband has received has been consistently first-class.
Before he came to live in Rheola, I had checked out other care homes, spoken with relatives of residents in other care homes, read reviews, etc. I feel fully confident he is being cared for well, his health needs are being dealt with promptly, and he is being treated with respect.
I've seen such a change in her.
I honestly feel like Ashlyn Care Home has saved my mum's life.
She has put on weight thanks to the great food and regular meals which she didn't do for herself at home. Her mental health has improved thanks to regular stimulation from the chats with the team and the events the home plans. She wasn't keen to go into a home to start, but now she has a new lease of life and is very happy being part of the Ashlyn family. All the team we meet are friendly and helpful and were great with advice for me when my mum first arrived. I really can't thank them all enough they do an amazing job despite it being very challenging at times.
I could not ask for anything better.
I am overwhelmed with the love and care my mum is receiving here.
Abbot has made such an absolute difference to her life and ours. Thank you for all the love care and compassion you are showing for my mum. Thank you also goes to the entertainment team who constantly bring a big smile to my dear mum's lovely face. The compassion every single person shows in Abbotts is a reminder of how society should be.
